Privacy Policy
At sweducation.lk, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy.
Information We Collect
When you visit our website, we may collect certain information about you, including:
1. Personal identification information: Such as your name, email address, phone number, and address, provided voluntarily during the registration or checkout process.
2. Payment and billing information: Necessary to process your orders, including credit card details. These are securely handled by trusted third-party payment processors and not stored on our servers.
3. Browsing information: Such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies.
Use of Information
We may use the collected information for the following purposes:
1. To process and fulfill your orders, including shipping and delivery.
2. To communicate with you regarding your purchases, provide customer support, and respond to inquiries or requests.
3. To personalize your shopping experience by presenting relevant product recommendations and promotions.
4. To improve our website, products, and services based on your feedback and browsing patterns.
5. To detect and prevent fraud, unauthorized activities, and abuse of our website.
Refund-related information, including payment details, will be used exclusively for processing refunds in accordance with our Refund Policy, and the refunds will be issued to the payment method used during the original transaction.
Information Sharing
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
1. Trusted service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to handle your data securely and confidentially.
2. Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our payment processes are handled by trusted providers who comply with the highest security standards (e.g., PCI DSS compliance). However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences and interactions with our website.
• Cookies are used for purposes such as remembering your login details and shopping cart preferences.
• You have the option to disable cookies through your browser settings, but this may limit certain features and functionality of our website.
Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us via email at info@sweducation.lk or through the contact form on our website.